For pharmaceutical representatives

AlHayat Medical Center engages with pharmaceutical companies and their representatives through a structured, MOH-compliant process. We value the clinical and scientific information that well-prepared representatives bring to our medical teams, and we ensure every interaction is consistent with Kuwait Ministry of Health regulations on pharmaceutical promotion.

How representative visits work

• All meetings must be scheduled in advance — unscheduled visits to clinical areas are not permitted
• Meetings are arranged with the relevant department head or clinical lead
• Visits take place outside of patient consultation hours wherever possible
• All promotional materials must comply with Kuwait MOH pharmaceutical advertising regulations
• Product samples are accepted only through the pharmacy department and only for MOH-approved products
• Representatives must sign in at reception and be accompanied to meetings by a staff member

Introducing a new product

• Submit an inquiry through the For Professionals contact form below
• Include product name, active ingredient, indication, MOH registration status, and target specialty
• Provide prescribing information, clinical data, and relevant comparator evidence
• Our pharmacy and clinical leadership review product proposals on a regular cycle
• Approved products are added to the formulary through the standard procurement process

Clinical education and scientific sessions

We are open to hosting scientific presentations, clinical updates, and CME-style educational sessions where they bring genuine clinical value to our team. Proposals for educational sessions should be submitted with:

• Proposed topic and learning objectives
• Speaker credentials and institutional affiliation
• Session format and duration
• Target clinical audience within our center
• Any required disclosures of commercial support

Compliance and conduct

• All interactions must comply with MOH Kuwait regulations on medical and pharmaceutical promotion
• Representatives must not approach patients, visitors, or non-clinical staff
• Gifts, hospitality, and incentives are regulated by MOH rules and must not be offered outside permitted bounds
• Any marketing or promotional material must be pre-approved through the appropriate MOH department
• Clinical decisions are made independently by our physicians and are not influenced by commercial relationships

Areas of clinical focus

Product categories most relevant to our practice include:

• Fertility medications and hormonal therapies
• Women's health, obstetrics, and gynecology
• Dermatology, including aesthetic and medical formulations
• Perioperative medications and anesthesia agents
• Antibiotics and anti-infectives
• Dental and oral health products
• General practice medications across common chronic conditions

Contact

To request a meeting, propose a product introduction, or inquire about a clinical education session, please use the For Professionals contact form below.