Get in touch with the For Professionals team

Whether you are a visiting surgeon inquiring about theater access, a medical equipment supplier introducing a new product, a pharmaceutical representative requesting a meeting, or a physician making a referral — the easiest way to reach the right person at AlHayat Medical Center is through the For Professionals contact form.

What to include in your inquiry

• Your full name and professional title
• Your organization, practice, or institution
• The reason for your inquiry — theater access, referral, supplier, pharma representative, educational session, or other
• A brief description of what you are looking to discuss or arrange
• Your preferred method of contact and availability

Where your inquiry goes

All inquiries submitted through the For Professionals contact form are sent directly to info@alhayatmc.com and routed internally to the most relevant team:

• Surgical and theater access inquiries → Clinical Administration
• Patient referrals → the relevant specialist department
• Supplier and procurement inquiries → Procurement team
• Pharmaceutical representative requests → Pharmacy and clinical leadership
• Educational and scientific session proposals → Medical leadership
• General professional inquiries → Center administration

Response times

• Urgent clinical referrals: same working day
• Surgical and theater inquiries: within two working days
• Supplier and pharmaceutical inquiries: within five working days, reviewed on a regular cycle
• General inquiries: within three working days

Other ways to reach us

• Email: info@alhayatmc.com
• Main line: +965 2221 2888
• Address: Fourth Ring Road, Hawally, Kuwait

Please note

• We cannot discuss specific patient clinical details by email — these should be handled through the referral process or direct specialist contact
• Unsolicited visits to the center cannot be processed — please always contact us in advance
• Urgent clinical matters should be directed through the main phone line, not the contact form